Construction & Civil Engineering Issue 224 - Nov | Page 150

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team, going from six to 12 members, and we have brought in people with diverse skills to enhance our capabilities. This allows us to provide the volume and breadth of services necessary to keep pace with our growth opportunities,” Greg reveals.
Alongside training and developing its valued workforce, Had Fab has made investments in new equipment and machinery to boost production.“ We have acquired a new laser machine to produce our plates as well as four new angle lines supplied by Ficep, which create the sections making up the transmission towers. These angle lines will nearly double our production capability for that particular product,” says Greg.
In the same vein, the company has recently implemented new enterprise resource planning( ERP) and customer relationship management( CRM) systems.“ Provided by Zoho, our new CRM system is essential for
Packing
Preservation Protection
managing our commercial programme. Pipeline management is documented and managed in real time through the CRM, allowing us to access live, up-to-date information on project progress. Additionally, we can perform all sorts of analytics to assess which product lines are contributing, the value segmentation of jobs, and their current status in the process. Instead of relying on someone to create a report, we can log into the CRM and view the information in real time, which has significantly boosted our efficiency.
“ Meanwhile, implementing the broader ERP system, designed to control the entire quote-to-cash process, is a more complex undertaking, though we are nearing its completion. We have partnered with StruMIS, an ERP company specialising in the steel fabrication industry. Their system allows us to integrate our commercial forecasting with our production planning more seamlessly. This means less human intervention and double data entry, resulting in a streamlined process that enables us to produce analytics and forecast potential bottlenecks or issues well in advance. While there is still work to be
EXPERTLY CRAFTED BESPOKE WOODEN CRATES, PALLETS & TRANSIT CASES
We are proud to support Had Fab LTD on their commitment to excellence and look forward to continuing our successful partnership.
01224 725 508 p. paton @ all-timberlines. co. uk www. all-timberlines. co. uk
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