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How Peter Joyce is leading NJC with heart
At NJC, cleaning has never been just about spotless floors or polished surfaces. It is about dignity, trust, and people. True to its name, Not Just Cleaning( NJC), the business has built a national reputation on compassion, sustainability and respect, values that are championed daily by Operations Director, Peter Joyce, whose leadership journey embodies everything the company stands for. Founded in 1984 by Connie Heppelthwaite, NJC began with little more than a widow’ s benefit and a powerful belief: that cleaners are extraordinary people, entrusted with the care of spaces where others live and work. From its early days in Reading to its head office in Victoria, London, and now nationwide coverage across the United Kingdom, that founding philosophy has never been lost.
For Peter Joyce, NJC’ s values are deeply personal.“ I started as a cleaner when I was 18,” he says.“ I worked my way up through the industry, and I know firsthand how important it is to feel seen, valued and respected.”
That experience has shaped Peter into a leader known for presence, humility and empathy, someone who leads from the ground up rather than the top down. ccemagazine. com 143