For more than 40 years , Industrial Metal Services ’ ( IMS ) high-quality steel has been a vital component in a vast number of large-scale construction , engineering , and architectural projects across the UK . Based out of the southeast , the organisation is headquartered in Southend-on-Sea , Essex with a secondary site in Sittingbourne , Kent . Both sites possess processing equipment that is operated around the clock . IMS is also part of the BMSTEEL Group , which consists of Barclay & Mathieson Ltd , Steel Plate & Sections Ltd and Abram Pulman Steel Ltd , which is made up of 17 sides with a turnover in excess of £ 200m . The business prides itself on its high level of professional , whilst personal , service , which is bolstered by its multiple contact points . These include an online quote builder , where clients can place their own orders for the inhouse team to action that same day , as well as the company ’ s app , and live chat application . Given that the sales and customer service teams work on a strictly regional basis , they can build a thorough understanding of their repeat clients , what they need , and when .