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business to work with .’ Ultimately , our goal is to enhance the business by attracting , nurturing , and developing talent to provide great service to our clients . To achieve this , we have implemented various initiatives focused on employee well-being and care , including comprehensive packages for rewards and recognition , along with upskilling and learning opportunities . This includes competency frameworks , learning pathways , and a companywide continuing professional development ( CPD ) programme driven by our staff . Also , we have established schools of excellence to share knowledge around the business . Importantly , we now emphasise the importance of measuring the effectiveness of these initiatives . Traditional metrics like P & L productivity and recoverability are important ; but in addition , we ’ ve shifted our focus towards gathering feedback from every staff member . By
taking care of their performance , the results will naturally follow . This approach has led to increased investment in learning and development , digital upskilling , and modern workplace infrastructure . As a result , we have witnessed high staff and customer satisfaction levels alongside increased revenue and earnings per employee . Our goal is to be a company that people genuinely want to work with and for , thereby driving the best outcomes and fostering a culture of excellence ,” he states . Acknowledgement for Jubb ’ s efforts focusing on people has recently been recognised at the NCE awards , where the business was crowned both Recruitment and Retention Leader , and SME Consulting Firm of the Year .
Looking to the future , Rob states that much of the groundwork to take Jubb to new heights has already been laid . “ While there ’ s still more to accomplish , we have transitioned from perhaps lagging
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