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their own respective clientele , they operate harmoniously , meaning that most of the work can be completed in house providing each with greater control , flexibility and reliability .
“ Since starting the business in 1980 , our now-retired Chairman , Keith Fletcher , built the business up steadily over a number of years . This pace of growth was increased when his two sons joined the business , Daniel Fletcher first and then later on James Fletcher ,” begins Eugene Mcloughlin , Commercial Director at NRA .
Eugene joined NRA in 2014 as the only non-family equity director from his previous role as a chartered building surveyor . Bringing forth his extensive construction expertise and professional consultancy experience , he has embraced NRA ’ s family ethos as the business continues upon its remarkable growth trajectory .
“ One of our key strengths and differentiators from other similar businesses is that , because we are still family owned , we care and are passionate about our longstanding positive reputation ,” Eugene shares . “ Our growth over the last 40 years has been the result of building our business through our people-focused approach that originates from the family ethos .
“ NRA people are our biggest asset . Everyone joining NRA has the same passionate approach to what we do and is encouraged to deliver to the best of their ability every day .”
Positive environment
Through various workplace initiatives , NRA is keen to foster a positive working environment for all of its employees . The business actively supports the wellbeing of its staff with open communication , a range of health and safety programmes , and by advocating healthy worklife balances with hybrid working opportunities .
“ As part of our approach , we proactively engage with our people to lower stress levels and cultivate employee satisfaction ,” Eugene details . “ We have various assistance programmes for our staff to actively encourage them to engage if they have any health issues , physical or mental . NRA is a strong advocate for mental health awareness , and we have a number of mental health first aiders in the business who are always on hand to discuss and listen when required .”
To protect the physical health of its team , NRA has invested in in-depth health and safety training , and has appointed two qualified health and safety managers in house , who constantly assess the business ’ day-today challenges and procedures to ensure maximum compliance and injury prevention . Over the years , NRA has experienced meteoric expansion , and Eugene attributes
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