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colleagues, customers, and suppliers, seeking to fully comprehend what we can enhance in our operations and how. This input, particularly from our colleagues, guided me in formulating a strategic vision for the company. Equally, I have extensively collaborated with the senior leadership team to evaluate our current position against the original vision for the future.
“ Over the last six months, I have worked on setting out a strategic vision for our future direction, defining how we want to appear and operate, and outlining our key strategic priorities. Consequently, we now drive six different programmes to help us reach the destination and strategic goals we have set out. Regarding my leadership style, I am a firm believer in customer centricity and would describe myself as a collaborative leader. In line with this, we place the customer at the heart of our thoughts and actions and prioritise colleague engagement with clients to foster positive relationships. Our goal is to make the lives of both our clients and colleagues easier, so finding methods to achieve this is a core focus for our business. To me, being a leader is not about having all the answers myself, especially given that much of the insight sits within the company. It is about asking the right questions to find the most appropriate answers and solutions. Therefore, I prioritise listening and learning from our colleagues, recognising the wealth of knowledge they possess,” Frank enlightens.
Diversification & development
Frank’ s commitment to Selco’ s employees upholds its already established reputation as an exceptional workplace, particularly highlighted by the company’ s recognition as One of the Best Places to Work in the Best Companies Survey.“ A lot of important work 66