Construction & Civil Engineering Magazine Issue 216 - July 2024 | Page 81

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Facilities Management their capabilities , credibility , and compliance with insurance and certifications , before assigning them a score . Following that , we arrange senior leadership meetings with the new supply partner to grasp a deeper understanding of each other ’ s business and work ethics . Our objective is to make sure we can support and grow alongside our suppliers . In other words , we strive to foster a friendly and collaborative partnership approach that goes beyond mere profit generation .

“ Moreover , because we value how we present ourselves to our customers , we require subcontractors to adhere to our code of conduct , and suppliers must meet the KPIs set by our customers . This approach is ingrained throughout TCFM , as every member of our team participates in maintaining these supplier relationships . It is crucial that the relationship works both from a support and ground angle , so everyone plays a part .”

Marina tells us more about the company ’ s work with cyber security firm Tech Results . “ Since we are a smaller business , we have limited resource within our inhouse IT team . However , like any other business , we experience times of increased pressure and demand . That ’ s where Tech Results comes in , providing us with additional resources without the need to hire a full-time colleague . In our industry , there is a growing emphasis on data . This sensitive information is subject to GDPR and Tech Results is helping us obtain a cyber security accreditation ,” she concludes .

By nurturing people and partnerships , and innovating its offering , TCFM aims to maintain the highest standards of quality and security , as well as strengthen its leadership in the facilities management sector . ■

www . tcfm . co . uk

contact @ techresults . co . uk + 44 ( 0 ) 20 31378711

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